General Support:
Need to talk? Phone or text 1737 – for support from a trained counsellor
Lifeline: 0800 543 354 or free text 4357 (HELP) – for counselling and support
Samaritans: 0800 726 666 – for confidential support for anyone who is lonely or in emotional
distress
Healthline: 0800 611 116 – for advice from trained registered nurses
The Lowdown: 0800 111 757 or free text 5626 – for counselling and support for young adults.
EAP Services: 0800 327 669 – for counselling and support for staff
Support for Children, Young People and Families:
Youthline: 0800 376 633 or free text 234, email [email protected] – for support for young people, children and their families
What’s Up: 0800 942 878 – for support for 5-18 year olds
SPARX is an online program to help teenagers who are feeling down, stressed or who have depression.
Plunketline: 0800 933 922 – for support for parents, including mothers experiencing post-natal depression
Parenthelp: 0800 568 856 – for parenting support and advice
Support for Specific Needs:
Suicide Crisis Helpline: 0508 828 865 – for support if you’re in distress or someone may be at risk of suicide or for those who are grieving a loss
Alcohol Drug Helpline: 0800 787 797 or free text 8681 – for support with alcohol and drug use
Depression Helpline: 0800 111 757 or free text 4202 – for support with depression
24/7 Anxiety Helpline: 0800 269 4389 – for support with anxiety
EDANZ: 0800 233 269 – for support with eating disorders
Women’s Refuge Crisis Line: 0800 733 843 – for women living with violence, or in fear, in their relationship or family
Outline: 0800 688 5463 – for face to face counselling and support for sexuality or gender identity concerns
He Waka Tapu: 0800 439 276 (0800 HEYBRO) – for support for men who feel they are going to harm a loved one or whānau member
COVID-19 Healthline: 0800 358 5453 – for Covid-19 health advice and information
Shakti Crisis Line: 0800 742 584 – for migrant or refugee women living with family violence
Rural Support Trust: 0800 787 254 – for support for people living in rural communities
Asian Family Services: 0800 862 342, [email protected] – for confidential support in multiple languages for Asian families living in New Zealand
Emerge Aotearoa: 03 371 5599 – for community based mental health and disability support
Victim Support: 0800 842 846 – for support for people affected by crime, trauma and suicide
Skylight: 0800 299 100 – for support for trauma, grief and loss
Safe to talk: 0800 044 334 or free text 4334 – for support with sexual harm
0800 Poison: 0800 764 766 – for advice on poisons
Gambling Helpline: 0800 654 655 or free text 8006 – for support with gambling
Quitline: 0800 778 788 or free text 4006 – for support for people wanting to quit smoking
Elder Abuse Response Service: 0800 32 668 65 – for advice information and support about elder abuse